Reviews

All the guys was great they need a reward for excellence service, thank you again

Arrived on time, professional, thorough, answers questions.

Been doing business with this company several years and always received good service.

Always a pleasure to have Justin as my service technician for the annual HVAC maintenance.

I have been an Airmaster customer for many years and their services are superior. They have kept pricing for my service contract reasonable and never fail to deliver the care of my system as promised. I would recommend them to anyone looking for reliable, professional HVAC services.

Josh was communicative, punctual, and provided a great explanation for the service he performed. Thank you.

I have been a customer of AirMaster’s for over 12 years and know I can trust them to provide honest service at a reasonable price.

Josh was awesome! He was extremely professional, informative and efficient. He communicated every step of the way and resolved the issues in a timely manner. The PRICE was on point with no complaints. Would not use anyone else moving forward!!!!!!!

The team did an excellent job as always. We have used them for multiple houses for over 10 years. They always call to confirm and follow up when required. The A-Team in the HVAC business!!

I received ventilation for my nail salon. The price was TOP NOTCH. The staff is extremely professional and absolutely amazing. If you are in need of any HVAC services this is the place to go. FAST, EFFICIENT, And GREAT PRICES. Justin was my HVAC technician and he did an amazing job, he also educated me. As a women, I finally didn’t feel like someone was getting over on me. This company is Amazing. Also, Olivia is extremely nice.

Ronnie is great explaining the work that he does and is very knowledgeable and helpful.

Justin and his helper Jake were very professional and did a great job. Justin is our favorite service tech and has always done a great and professional service on our units.

It was a good experience. They went the extra mile.

Justin came out to the house after i called looked over everything and told us what was wrong him and his team were Awesome and will be back the next day to fix it all Thank You Justin your a Blessing and a Rockstar !!

The representative was honest (informed me that the part needed was still under warranty) and I feel that the pricing was fair.

Josh was the hero of the day here fixing our broken air conditioner during a 94 degree day! He had the parts needed and we were up and running in under an hour!

Great service. Called after 6 pm, service tech was here within an hour

Great experience! They fixed my issue within an hour and were kind the whole time.

Great group of people! Highly recommend. They work hard to get you taken care of.

We had a maintenance call a few days ago and 2 days later, on THE HOTTEST DAY of the year, our AC went out. The tech came out within an hour of my call, the same tech who came out a few days prior. He could have told us anything was the cause and I would have bought it because I know nothing about HVAC. He admitted it was his error, he fixed it and there was no charge for the call. Say what you want about them, but “honest” has to be said. Everybody makes mistakes, but not everybody owns up to them.

As always great communications and professional.

My air conditioning quit after hours during a heat wave. I called to get my name on the list for repair and received a call back within the hour to confirm details. They said they would be able to work me in the next day. They did what they said. My system was cooling again the next afternoon. Great service. Thank you Air Master.

Always receive excellent service!

Technician was friendly and explained everything thoroughly, air is working great !

Air Master’s has qualified workers who are friendly and give great advice on what should be done to our HVAC system. The value is amazing.

Justin was great. Friendly and professional. The company provides great service and I have used them for years. They were able to work me in on an emergency basis the same day I called. Highly recommended.

Very dependable and take time to explain what is wrong.

Sunday service call was handled quickly. Air Master techs are always professional. Air was back on within minutes.

Very informative and understanding! Everyone is very professional and patient. I have been with them since I purchased my home. The office staff is always making sure I get my services in a timely manner. My new equipment was installed and Ronnie explained everything patiently and knowledgeable.

I have been using this company for years. They are professional and fairly priced. They work for you, not the manufacturers.

Awesome is often overused. However Justin, Ronnie and team’s getting to our house, identifying our issue, getting us two options in an estimate and delivering a new, energy efficient HVAC system in 3 days— during a heatwave—was AWESOME! Thank you!

Very pleasant. Explained what was needed and completed very quickly.

My family Loves AirMaster! Always a pleasure doing business with this company. The technicians they hire are amazing and not trying to scam you out of money for unnecessary repairs. Justin has been my tech for a while, he is like family to us. Thank you for a great service.

Very great service and very professional! I’d gladly recommend this company and I will be using them again whenever the need arises.

The scheduling, service, and professionalism displayed by Josh and Jennifer on the phone and Justin, who came to our home with a smile and a desire to remedy our issue, everyone at Air Masters were wonderful! I would highly recommend them to anyone looking for a company that truly cares about you and your issues that need to be taken care of.

Jessica in the office was great and got us set up right away with proceeding with a new system. Justin came out twice. Once to verify if we needed new furnaces and then again on the day of install to make sure everything went well. We have used Airmaster for maintenance since we have lived here and have been very pleased with their service

Professional all the way around. These guys are efficient, honest and trustworthy.

osh G. called and informed me that he was 20min from my home and was very punctual. He placed booties over his shoes, came in and asked what our concerns were with our units. He was very pleasant and seemed truly concerned about our issue. He never seemed annoyed, irritated, or in a rush. He told us what our issues were and gave us options. I did not feel as if I was being coerced or pressured into anything. He took the time and explained what was going on in laymen’s terms. He completed the task in a timely fashion. I would absolutely ask/request for him to come back and service our home moving forward due to how honest and trust worthy he was.

Whenever I call this company they make my issue priority

Always a pleasure to do business with AirMaster. Scheduled maintenance prevents repairs when you need your heat or a/c.

I have had a contract for heating and air conditioning maintenance by AirMaster Heating and Air for a very long time – approximately 20+ years. They have performed all kinds of services related to my equipment, including replacement, during that time. Both their technicians and their office staff are excellent, their prices are reasonable, and they have never tried to up-sell or recommend unnecessary services as happens with so many companies which are in this business today. I highly recommend them.

AirMaster was referred to me a few years ago by another satisfied Decatur resident. I continue to be pleased with their responsiveness and professionalism.

Fast, efficient, friendly, professional and very knowledgeable about the services being performed! Great job!

Very knowledgeable and reasonable HVAC service!!

Justin comes twice a year to check our unit and is polite on time and knowledgeable. We are happy we found a reliable company.

Very well mannered service and knowledgeable people! Better than any hvac company I’ve dealt w over the years

Have used AirMaster for years and have been very happy.

I believe the techs were very thorough making sure I understand exactly what services they were performing to include pricing upfront which made me comfortable. I will definitely use their service in the future.

We have used Air Masters for more than a decade and each time they come out for a repair or a check up, they are always on time, knowledgeable, professional, and fairly priced. I would definitely recommend Air Masters.

Have used AirMaster since 2018, when we bought our hose. However my family has used AirMaster for nearly 30 years now for all of our HVAC needs.

On time and professional service! I always receive the best customer service from AirMaster. Today’s visit was no different. Technician Josh was on time, thorough, and took time to explain the significance of his findings. I know I receive an honest opinion and good value for my money. I am lucky to have found such a trustworthy company.

Showed up on Sunday to give quote for new HVAC system. I have used them in the past for a new system in my old home and they were great then as well with zero complaints. Joshua Garman was very thorough in explaining to me all the options available to me. As a previous customer of Airmaster; I can say without a doubt these guys are awesome.

Communicated well about the appointment and was very professional.

They did a great job! They listened to my situation, negotiated fairly and installed the unit on time

AirMasters is definitely the best!! They were able to come out to my home 2 days before the 4th of July!! All other businesses were booked a week out. Steven was amazing and diagnosed my AC issue within 5 minutes…no exaggeration! He had my unit up and running in 20 minutes. I was still able to go out of town in time for my 40th birthday! Thanks again!!

I have been working with Airmaster for over 20 years. They are the best. Alway friendly and always on time. I would not trust anyone else. they are very fair in pricing and always available to answer any questions. I use them in my Real Estate Business and for my home. All of the employees are very professional and friendly! They are the best!

I have used Air Master twice now, and each time they were great! Austin was very knowledgeable about their services and prices and the work that needed to be done and very thorough. I highly recommend Air Master.

We bought our home new 6 years ago. In these hot Georgia summers, the a/c never really kept the house cold. However, I generally kept the a/c at 80 because we also have ceiling fans running in every room (and it keeps the bill down). Our a/c units ran non-stop during the summers but I thought that was normal. It wasn’t until I became pregnant that I finally called someone to service our a/c a few summers ago. These guys came out and told me my a/c units were half full of freon. They filled them up and immediately cold air came from the vents. Furthermore, the a/c continually ran at 82/83 on the hot days and the day they filled the freon, 78 degrees felt wonderful. The a/c was finally able to cool the house and didn’t have to run non-stop. Within a month, we saw our power bill drop by nearly $100. We signed up for their biannual service (heat & air) and have been grateful ever since. We love these guys and they’re straightforward & very knowledgeable with any a/c or heating questions you might have. Definitely recommend!

Recently my A/C system started acting up (not cooling well), so I called AirMaster Heating and Air, Inc. They came out and confirmed I was leaking Freon (R22). I had the leak test performed to determine where the leak was and the tech found a leak in three different places; unfortunately one of the leaks was in the evaporator coil. He sealed the other two leaks the best he could without charging me any more money but told me it was just a temporary fix. I was told that it would cost over $1900 to correct the leak in the evaporator coil and suggested I just get a new A/C and furnace since both units were 22 years old. I was planning on getting new units next year anyway but was hoping to be able to hold out until then. When I heard the repair costs, I decided to bite the bullet and have them replaced now since I didn’t want to dump any more money into these old systems. AirMaster Heating and Air, Inc. sent a tech over right after the July 4th holiday and did a thorough inspection of my home and quoted me three prices for three different units. After getting a quote from another company for comparison, I decided to go with AirMaster Heating and Air, Inc., based on my previous business relationship with them and their great service. I opted for the mid-level 16 SEER unit which was 60% higher than my old 10 SEER ...

Today was my third time using AirMaster Heating and Air, Inc., and I have been extremely pleased with their service every time. The first visit was a basic repair when the furnace died. For the second visit, I purchased a new AC unit (which keeps us delightfully chilly in the summer). Last night I had a fairly severe power problem that burned out *something* in the furnace. Called AirMaster Heating and Air, Inc. this morning. They worked me into their schedule today, and serviceman Ronnie was at the house by 3:00, replaced a transformer, and was out by 3:00. Note that this was on a furnace brand that they do not normally sell. These guys are definitely at the top of my “preferred vendor” list.